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Title

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Hot Counter Assistant

Description

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We are looking for a dedicated and enthusiastic Hot Counter Assistant to join our team. As a Hot Counter Assistant, you will play a crucial role in ensuring that our customers receive high-quality service and delicious hot meals. Your primary responsibility will be to assist in the preparation, presentation, and serving of hot food items at our counter. You will work closely with the kitchen staff to ensure that all food is prepared according to our standards and that the counter is always stocked and clean. Additionally, you will be responsible for maintaining a friendly and welcoming atmosphere for our customers, answering any questions they may have, and providing recommendations when needed. The ideal candidate will have a passion for food and customer service, with the ability to work efficiently in a fast-paced environment. Previous experience in a similar role is preferred but not required, as we are willing to train the right candidate. Strong communication skills and a positive attitude are essential for success in this role. If you are looking for an opportunity to work in a dynamic and rewarding environment, we encourage you to apply.

Responsibilities

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  • Assist in the preparation and serving of hot food items.
  • Maintain cleanliness and organization of the hot counter area.
  • Ensure food safety and hygiene standards are met.
  • Provide excellent customer service and answer customer inquiries.
  • Collaborate with kitchen staff to ensure timely food preparation.
  • Monitor food stock levels and replenish as needed.
  • Handle cash transactions accurately.
  • Assist in setting up and closing the hot counter.

Requirements

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  • Previous experience in food service or hospitality is a plus.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Basic math skills for handling transactions.
  • Attention to detail and commitment to quality.
  • Ability to stand for extended periods.
  • Flexibility to work various shifts, including weekends.
  • Positive attitude and team-oriented mindset.

Potential interview questions

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  • What experience do you have in food service?
  • How do you handle working in a fast-paced environment?
  • Can you describe a time you provided excellent customer service?
  • How do you ensure food safety and hygiene?
  • Are you comfortable handling cash transactions?
  • What motivates you to work in the food and beverage industry?
  • How do you prioritize tasks during busy periods?
  • Are you available to work flexible hours, including weekends?